Tool for Customer Service Reps

Use MaxLoad to quickly prepare quotes, manifest summary and load diagrams

MaxLoad Pro is an invaluable tool for Customer Service Representatives in the shipping and freight inductries.

The CSR is the point of communication between suppliers, transportation companies, retailers, and more. Therefore, it is essential that the CSR is able to accurately communicate information regarding inventory, load plans, floor space percentages, pallet quantities, etc.

MaxLoad Pro helps a CSR with many useful reports covering a wide range of applications. Some examples are below.

Load Diagram and Summary

The Load Diagrams provide the 3D view of the loaded vehicle plus a summary of all SKUs and quantities loaded inside the vehicle. Summary data for the truck or container is also included: total cargo cube, cargo weight, center of gravity, weights at kingpin and axles, unused floor space.

Users can specify to see the load diagram with both front and back views.

This report provides a simplified overview of everything inside the container, with a clean, efficient list of products, quantities, order numbers, etc.

This is the Load Summary report. Note the 3D image of the truck and it's contents, weight and cube summary at the top, and load list / cut list on the right.

Load by Placement (or Leading Edge)

This report is perfect for the loaders and shows step-by-step placements of SKUs inside the vehicle load. Each step provides the quantity and configuration of each SKU.

The Load by Leading Edge is a similar but simpler report which provides SKUs loaded per load edge in each step.

This report is an extremely handy visual to provide to the people who are actually loading the container- they can see exactly how they need to load the container, in order to ensure every SKU fits perfectly.

Unitload and Mixed Pallets

If your load contains palletized SKUs, these reports will give you the 3D graphics view of each pallet together with the pallet load dimensions and contents.

These are helpful because the basic report tells the vehicle loaders that a certain pallet or mixed pallet needs to go into the load- then this report gives them a more detailed image of exactly how to arrange the unitload or mixed pallet.

There are also additional reports (without graphics) that list which SKUs are included on which mixed pallets, along with those SKUs Stop Off numbers. A similar report exists for the Mixed Pallet manifest (versus Mixed Pallets which happen to be included on a Vehicle manifest.)

Click through the images at the right for examples of these reports.

This is a Mixed Pallet report. Note the list of included SKUs, plus their dimensions and quantities.

This is a UnitLoad Report. It is used to show a more detailed image on a single SKU's arrangement when palletized. Note the detailed SKU information and separate image of the SKU itself.

This is another report that is useful when loading Mixed Pallets into a container. It shows you which SKUs (and what quantities) are included on each pallet.

This is the Pallet Summary Report in MaxLoad Pro.

Placement List, Load List & Cut List

The Placement List gives a table listing the contents inside the transit vehicles and their location based on their placement. Data includes quantity, dimension and weight of each SKU, percentage cube and weight per truck and their placement from the front, side and floor of the truck.

If there are items in the shipping list that are not placed inside truck, they will appear in the cut list report.

The load list gives a summary listing of each SKU and its quantities inside each truck or container, together the weight and volume for each SKU and its percentage.

Scroll through the images to the right for an example of a Placement List, Load List, and Cut List report.

Load by Stop Off

The Load by Stop Off report provides graphical illustrations and listings of each SKU quantity for each stop of the shipment, making it easy for the driver to unload items for each destination. Users can specify the layout of the report in terms of the number of graphic panes per page and whether to have the report in solid color, color or black and white wire frames.

Load and Truck Summary

The load summary will group the contents of the truck by stops, if applicable. It lists the dimension, quantity, total cube and weight of each SKU for each truck or container. The truck summary gives the content of each truck, organized by SKU names in alphabetical order.